SHIPPING & RETURNS

COVID-19 UPDATE

You can trust that your order will be quickly processed and safely delivered. Items in stock will typically ship out within 2-3 business days and are still operating at a turn-around time of 5-10 business days and dependent on the USPS. 

All orders are shipping within this time frame and we will reach out to you via email if there are any further delays. If your order is in the 5-10 day business day time frame - a tracking number will be emailed to you shortly! Hang in there 🙏

Thank you for your patience! 

 

 

IS SHIPPING INCLUDED?

Although we are constantly working to keep shipping costs low, per-box shipping is an additional cost. We do offer several shipping options at checkout and encourage you to choose the best option for your delivery needs.

 

DO YOU SHIP INTERNATIONALLY?

Alas, we currently ONLY ship to addresses within the United States. We'll be sure to make an announcement when we're able to ship to our friends and loved ones outside the United States as soon as we know.

 

RETURNS

We put a lot of love and care into creating your packages and gifts. We carefully and safely pack and ship your gifts to make sure that they arrive in perfect condition. We're certain that your recipients (or yourself) will love their gift, but if something does go wrong in transit or your experience is anything less than stellar, we would like to be given the opportunity to make it right for you (and them). 

If so, please contact us at giftyganggang@gmail.com with all the details within 5 days of receiving your order.  

*Only regular priced items may be refunded, unfortunately sale items cannot be refunded and are final sale. 

*We do not accept cancellations once an order has already shipped.